Please note that installation of sensuwpc composite deck products denotes acceptance and agreement of sensuwpc warranty terms & conditions.
1. Any claims must be made in writing within 30 days of detection.
2. SENSUWPC warrants to the original purchaser that SENSUWPC Composite Decking conforms to SENSUWPC standards and specifications and is free from defects in materials and workmanship, first generation wpc will remain free from such defects for a period of [15] years residential use from date of purchase and ten [10] years commercial use; second generation wpc products will remain free from such defects for a period of [25] years residential use from date of purchase and ten [15] years commercial use.
3. SENSUWPC warrants to original purchaser of any & all SENSUWPC Composite Decking products that structural damage caused by rot, splitting, termites, and fungal decay will not occur for a period of [15] years, beginning on the date that the product was purchased and continuing until this period of time has elapsed, or until the
property on which SENSUWPC Composite Decking product was originally installed has transferred ownership.
4. Warranty only applies when material is used under normal residential/light commercial foot traffic conditions.
5. Decking must be installed in accordance with SENSUWPC written installation instructions or SENSUWPC video installation instructions, both of which are available under the
Resources tab on sensuwpc-deco.com
6. Regular maintenance, as described in SENSUWPC Decking Maintenance & Repair Guidelines must be followed. Damage caused by unapproved cleaners or
chemicals is not covered under this warranty.
7. SENSUWPC, as with other composite decks, is subject to seasonal expansion and contraction. This is a normal occurrence and not considered a defect.
8. Damage caused by furniture, appliances, wheeled items, or items drug across the face of the material are not covered under this warranty.
9. Damage caused by fire, flooding, other natural disasters, acts of God, shipping, construction or installation-related damage are not covered under this warranty.
10. Negligence, erosion, improper drainage, settlement or movement to the structure to which decking is installed, voids this warranty.
11. Product quality, defects in material, or error that doesn’t not exceed 5% of material is not covered under this warranty.
12. SENSUWPC will, at its discretion, repair, replace, or credit the full purchase price of the defective material. Labor is not included or covered under this warranty.
13. In no event will SENSUWPC’s liability exceed the cost of replacement of the defective product or the refund of the original purchase price.
14. This warranty is transferable once, within five [5] years of original purchase date. Warranty registration is required within thirty [30] days upon purchase of material.
Failure to register in this timeframe will void this warranty.
Fill out this registration form and attach proof of purchase, then scan & email to
SENSUWPC
Xinbei Qianjiang International square,Linping,Hangzhou China
ATTN: Warranty Department
PRO RATED WARRANTY SCHEDULE
YEARS SINCE PURCHASE | PERCENT OF PURCHASE COVERED BY WARRANTY |
Years 1 to 3 | 100% |
Years 4 to 6 | 80% |
Years 7 to 9 | 60% |
Years 10 to 12 | 40% |
Years 13 to 15 | 20% |
Name:
Address:
City:
State:
Zip:
Purchase Date:
Installation Date:
Number of Planks Purchased:
Residential Install Yes □ No□
Type of Install: New Construction Renovation